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Why we love computers

Yesterday was . . . interesting.

Got into work, turned on the computer, typed in my password. Came up as incorrect.
Tried it again. Nope
Typed it in with one finger, one key at a time. Locked.


Called local help desk. They need me to contact the main help desk to generate a ticket, but they'll go ahead and either unlock my computer or reset my password. I think I still remember my password, so I ask them just to unlock it. They say it'll be ready by the time I get done with the main help desk.

Call the main help desk, generate ticket, reassure them that I don't need anything else done. Get ticket number.

Log back into computer. Try password - nope, manage to lock myself out again.

Contact local help desk. Find out they'd reset my password. They'll unlock it again, but now I have to go to Security to get new password. They can't give it out over the phone.

Go to security, they dig passwords out of safe and give it to me.

Log back into computer. Try new password, (I bet you can see where this is going) - get locked out.

Call local help desk again. Now, I'm convinced something's wrong with my keyboard or something. They agree something doesn't seem right but it'll be a bit before a tech can come to my site. Given a sudden flash of inspiration, I say, "By the way, I tried the password that starts with " ". Silence on the other end, then I hear, "That's not the right password."

Local desk agrees to contact Security and insure they have the right password. A few minutes later, Security comes to my room. They had given me the "other password" and now I have the right one.

I contact Local help desk because if this doesn't work, I want someone on the line to tell me what the heck's going wrong. LHD verifies my computer is, once again, unlocked. I try AGAIN, and lo and behold, I finally get into my computer and can now set my own password.

I check the time. It is now 1143. So much for accomplishing anything useful yesterday morning. One of my co-workers was wondering if it wasn't the computer's way of saying I should have just gone home and called it a wash.

And people wonder why I love computers so much.

Currently rewriting Chapter Eleven in Steel on Target. I'm changing the entire tenor of the chapter as I'm taking the rest of the book in a different direction than I thought I was going to be going when I started out. For once, I wasn't going to do a plot for Steel, and thought I'd try just winging it. Unfortunately, I was facing "flabby middle syndrome" because I had a rough idea how I wanted the book to end, but I wasn't sure how to get there. So now, I'm actually putting a rough plot outline together just to be sure the good guys and the bad guys all wind up at the right places at the right time to drive toward the climax instead of just bumping into each other by accident.

I am not a pantser. I thought I'd try it, but it's just not working for me.


( 3 howls — Howl with the Pack )
Jan. 22nd, 2010 07:38 pm (UTC)
*whistles* Wow, that's rough. How in the world did that happen, do you think?
Jan. 22nd, 2010 07:50 pm (UTC)
I'm certain part of the issue was "Operator Headspace and Timing" issues. *grin*.

I just kept waiting for the Candid Camera guys to come around the corner.

Either that, or Rod Serling to show up.

I guarantee, if I had seen him, I'd have gone home for sure . . .
Jan. 24th, 2010 11:07 pm (UTC)
Eww... yeah, help desks can be evil, and then they call it a BTD&TC error... (Last job, we had no locals, the help desk was in India, and having language problems on top of evil computers almost ended up with murdered circuitry....)
( 3 howls — Howl with the Pack )

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